Over six million Pakistanis used the National Database and Registration Authority’s Pak-ID mobile application during 2025, underscoring the rapid shift toward digital identity services across the country. The sharp rise in usage reflects increasing public confidence in technology-driven government platforms and highlights how digital solutions are reshaping access to essential civic services.
The Pak-ID app has significantly simplified the process of applying for and managing Computerised National Identity Cards (CNICs) and other identity-related documents. Through the mobile platform, citizens can submit applications, upload required documents, track application status, and receive updates without visiting NADRA offices, reducing long queues, travel costs, and processing delays. This convenience has been especially beneficial for residents in remote and underserved areas, as well as overseas Pakistanis who rely on digital channels for documentation.
NADRA officials have described the surge in Pak-ID usage as a key milestone in Pakistan’s broader digitalisation drive, aimed at improving governance, transparency, and service delivery. By integrating secure verification systems and user-friendly features, the app has helped modernize identity management while maintaining data security and accuracy.
In addition to CNIC services, NADRA has clarified that citizens can update sensitive personal information, such as marital status following divorce, by submitting official documentation through their respective Union Councils. Once verified, these updates are reflected in NADRA’s centralized system, ensuring that national records remain accurate and up to date. This process plays a crucial role in legal, financial, and administrative matters, where correct marital status is essential.
Overall, the growing adoption of the Pak-ID app demonstrates rising trust in government-led digital initiatives and a clear demand for efficient, transparent, and secure public services. As more Pakistanis embrace digital platforms, NADRA’s expanding online ecosystem is expected to further support modern identity management and strengthen the country’s transition toward e-governance.
